As a private bank, we know how important your personal data is and that it needs to be protected.

We consider it our fundamental duty to ensure that data entrusted to us by our clients or the visitors of our website is treated confidentially. For this reason we protect all data by applying high security standards and procedures that are specially designed and suitable to prevent potential abuse. Please find below information on how we treat personal data. What data is collected?

When you visit our website, we record the following data:


  • the time of your visit
  • the title of the page or file you call up on our website
  • the IP address you use for visiting our website
  • the browser you use

When you log in to our protected area, we also collect the following data:

  • your user ID
  • the time you tried to log in
  • whether or not the log-in was successful

The data of your last log-in attempt is displayed in your protected area for your own checking purposes.
If we need to collect additional personal data in connection with certain products and offers, we will inform you accordingly and ask for your approval.

Do we use cookies?
A cookie is a small text file stored on your PC by a browser on the instructions of a web server and containing details such as your web preferences. BHF Asset Servicing uses cookies to constantly improve our internet content and to create internal assessments pursuant to our data protection provisions. If you do not want us to use cookies, you can deactivate this function in your browser. If you accept our cookies, please note that these cookies will be stored locally on your PC in accordance with your browser configuration, unless you choose to delete them. Please also note that deactivating cookies may limit the extent to which you can use the website and the services offered there.

What is the data used for?
We collect and use data on our website for the sole purpose of constantly optimising our range of services and adapting it to meet our clients’ requirements. The data is exclusively used to create internal and anonymised statistical assessments and will not be passed on to third parties. Furthermore, the data is not attributed to a person nor assessed on such basis.

How long is the data stored?
We only store data for the time required to fulfil the purpose they were collected for. Please contact us if you no longer agree with our storing the personal data you entrusted to us at an earlier date.

Do you have any questions or require information?
We will inform you at any time about the personal data we store about you. You may also ask us at any time to change the stored data if it is incorrect or delete it if you do not want it to be stored any longer. Our data protection officer will be pleased to answer your questions about data protection and data security.